The size and scale of the COVID-19 vaccination programme means that staff who do not routinely involve or supervise volunteers may be required to do so. This guide is aimed at those staff and provides information and links to resources which may be helpful.

This document is intended to provide guidance and information for staff who may be involved in the management and supervision of volunteers as part of the COVID-19 vaccination programme. 

It includes information and practical tips for:

• recruitment and on-boarding
• management and supervision of volunteers
• communication
• problem solving