This may also be assisted by generating criteria or questions that help to prioritise what the team should work on first. For example, the team may ask questions like:

• Is this improvement idea a quick win (easy to test with high impact potential)?
• Is it more complex but would have a positive impact for service users and/or staff?
• Is it of high importance to service users, patients, families or carers?
• Will it support staff in their work to deliver person-centred care?

A prioritisation matrix can also be a useful visual tool to help the team to decide which improvement ideas to test first and how to focus their activity and energy. It works best when carried out collaboratively within the reflective improvement team. It can help to build broad buy-in and communicate why the team have chosen to test certain ideas before others. A simple form of this is the 2x2 matrix.