Community Engagement

Supporting the engagement of people and communities in shaping health and care services in Scotland

What We Do

Community Engagement

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to ensure that people and communities are involved in planning and developing local health and care services.

Previously known as the Scottish Health Council, we launched in April 2020 with a focus on:

  • best practice for engaging with individuals and communities to shape local services and influence national policy
  • equality and human rights to ensure everyone’s voice is heard
  • collaborating and working in partnership, and
  • sharing learning.

Maternity service engagement

The Scottish Government asked us to gather information about the existence, role and support for Maternity Services Liaison Committees across NHS Scotland.

Engagement in maternity services Engagement in maternity services

Virtual Visiting

We've added some resources to help staff and patients to effectively use technology that will allow people to stay in contact with friends and family who are in hospital.

Resources Resources

Tips for online meetings

Online meetings and events have become the norm. How can we make sure they are engaging and accessible for everyone taking part?

Tips for online meetings Tips for online meetings

Volunteering during COVID-19

We have produced guidance for NHS boards to support role development and the safe and measured return of volunteering in NHS Scotland.

Volunteering during COVID-19 Volunteering during COVID-19

Citizens' Panel report published

We have published the report of the sixth survey of our Citizens' Panel. We asked questions about antibiotic resistance, access to and use of antibiotics, self-limiting infections and the impact of public health campaigns targeted at managing common infections.

Sixth Panel Report Sixth Panel Report