Community Engagement

Supporting the engagement of people and communities in shaping health and care services in Scotland

What We Do

Community Engagement

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to ensure that people and communities are involved in planning and developing local health and care services.

Previously known as the Scottish Health Council, we launched in April 2020 with a focus on:

  • best practice for engaging with individuals and communities to shape local services and influence national policy
  • equality and human rights to ensure everyone’s voice is heard
  • collaborating and working in partnership, and
  • sharing learning.

Care Day 2021

19 February is Care Day, a global celebration of the rights and contributions of children and young people who have experience of being in care.

As a Corporate Parent, Healthcare Improvement Scotland has been proud to involve care-experienced people in shaping our work. Our latest report explains how we’ve been promoting the wellbeing of care experienced people.

Impact of volunteer involvement in flu vaccination

We evaluated the impact of using volunteers to support flu vaccination clinics, making a number of recommendations for how volunteers can effectively support vaccination programmes in the future.

Impact of volunteer involvement in flu vaccination clinics Impact of volunteer involvement in flu vaccination clinics

Report on Monklands Replacement Project

Our latest report concludes that NHS Lanarkshire undertook a rigorous approach to engagement for its Monklands Replacement Project. It followed earlier recommendations, as well as the national guidance on public engagement.

Monklands Replacement Project Monklands Replacement Project

Tips for online meetings

Online meetings and events have become the norm. How can we make sure they are engaging and accessible for everyone taking part?

Tips for online meetings Tips for online meetings

Virtual Visiting

We've added some resources to help staff and patients to effectively use technology that will allow people to stay in contact with friends and family who are in hospital.

Resources Resources