Community Engagement

Supporting the engagement of people and communities in shaping health and care services in Scotland

What We Do

Community Engagement

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to ensure that people and communities are involved in planning and developing local health and care services.

Previously known as the Scottish Health Council, we launched in April 2020 with a focus on:

  • best practice for engaging with individuals and communities to shape local services and influence national policy
  • equality and human rights to ensure everyone’s voice is heard
  • collaborating and working in partnership, and
  • sharing learning.

Statement

Healthcare Improvement Scotland is deeply saddened at the news of the passing of Her Majesty Queen Elizabeth II yesterday.

On behalf of all our staff we extend our deepest condolences to the Royal Family and everyone affected by this sad news.

Latest Citizens' Panel Report

Healthcare Improvement Scotland - Community Engagement reports on public views on public engagement in health and social care, COVID-19 vaccination programme inclusion, and COVID Status Certification.

Latest Citizens' Panel Report Latest Citizens' Panel Report

Tips for online meetings

Online meetings and events have become the norm. How can we make sure they are engaging and accessible for everyone taking part?

Online meetings Online meetings

Gathering views on the redesign of urgent care

Our latest report asked people across Scotland to share their experiences of using the newly resigned urgent care service. The report also makes a number of recommendations to help people who are likely to experience specific barriers in accessing the service.

Redesign of urgent care Redesign of urgent care

Re-introduction of ‘stood down’ NHS volunteers

We've produced a risk assessment framework which will allow staff who manage NHS volunteers to consider the risks of bringing back volunteers who had been 'stood down' during the pandemic.

COVID-19 risk assessment framework COVID-19 risk assessment framework