Community Engagement

Supporting the engagement of people and communities in shaping health and care services in Scotland

What We Do

Community Engagement

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to ensure that people and communities are involved in planning and developing local health and care services.

Previously known as the Scottish Health Council, we launched in April 2020 with a focus on:

  • best practice for engaging with individuals and communities to shape local services and influence national policy
  • equality and human rights to ensure everyone’s voice is heard
  • collaborating and working in partnership, and
  • sharing learning.

Virtual Visiting

We've published the results of a scoping exercise which examined how NHS boards are using technology to allow people to stay in contact with friends and family in hospital. We also looked at how this service could be further strengthened.

Scoping exercise Scoping exercise

New Citizens' Panel report

We've published the report of the seventh Citizens' Panel survey. We asked members of the public about their health and social care experience during the COVID-19 pandemic, and their priorities for health and social care in the future.

Seventh Panel Report Seventh Panel Report

Impact of volunteer involvement in flu vaccination

We evaluated the impact of using volunteers to support flu vaccination clinics, making a number of recommendations for how volunteers can effectively support vaccination programmes in the future.

Impact of volunteer involvement in flu vaccination clinics Impact of volunteer involvement in flu vaccination clinics

Report on Monklands Replacement Project

Our latest report concludes that NHS Lanarkshire undertook a rigorous approach to engagement for its Monklands Replacement Project. It followed earlier recommendations, as well as the national guidance on public engagement.

Monklands Replacement Project Monklands Replacement Project

Tips for online meetings

Online meetings and events have become the norm. How can we make sure they are engaging and accessible for everyone taking part?

Tips for online meetings Tips for online meetings