Community Engagement

Supporting the engagement of people and communities in shaping health and care services in Scotland

Our strategic vision: meaningful engagement matters

Community Engagement

Meaningful engagement matters.

It leads to high quality, safe services that are person-centred. It improves the health and wellbeing of communities.

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to make sure that people and communities are involved in planning and developing local health and care services.

We enable inclusive engagement of people and communities in health and care services through:

  • building and sharing evidence around engagement
  • using knowledge and expertise to improve engagement
  • providing assurance that people are involved in shaping services

Gathering views on waiting times guidance

The Scottish Government asked us to gather people's views on proposed updates to national Waiting Times Guidance. Our report summarises what people told us, and makes 6 recommendations.

Waiting Times Guidance Waiting Times Guidance

Our strategic vision 2023-28

Meaningful engagement matters. Here's how we support health and care services in Scotland so that people's views and experiences shape the services we all use.

Strategic vision Strategic vision

Gathering views on implanted medical devices

The Scottish Government has asked us to find out about patients' experiences of receiving an implanted medical device, sometimes known as an implant. We are currently analysing the feedback we got from interviews with people across Scotland.

Implanted medical devices Implanted medical devices

Latest Citizens' Panel Report

Our latest report looks at public views on The Tobacco Action Plan, vaccination motivations and digital health and social care

Eleventh Panel Report Eleventh Panel Report

Quality Framework

Healthcare Improvement Scotland and the Care Inspectorate have worked with stakeholders to develop a Quality Framework for Community Engagement and Participation.

Quality Framework Quality Framework

Tips for online meetings

Online meetings and events have become the norm. How can we make sure they are engaging and accessible for everyone taking part?

Online meetings Online meetings