Understanding the impact of proposed changes on transport and travel

This short animation explains how travel and transport are considered in proposed changes to the location of services.

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Understanding the impact of changes

This short animation explains how impact assessment fits with the wider planning informing and engagement process.

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Effective engagement

Robust planning is key to restarting community engagement when considering changes to health and care services

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What is an option appraisal?

This animation explains how an option appraisal fits into the wider engagement process which NHS boards and integration joint boards are required to go through

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Evaluating engagement in service change

Evaluation considers whether an engagement process has met its outcomes, and what difference engaging with communities has made.

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Potential barriers to engagement

Understanding potential barriers to engagement can help make communication and engagement activities transparent and accessible.

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Supporting effective engagement

To be effective, engagement with communities should involve people early, make information readily available, give people enough time to participate and explain the decision-making process.

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