Experiences during COVID-19

Event date: 10 March 2021

Event time: 2:00 to 3:00 pm

Health and social care experience during the COVID-19 pandemic and priorities for health and social care in the future

The report of the seventh survey of the Citizens' Panel on health and social care has just been published. This survey was commissioned by the Scottish Government and Panel members were asked for their input into critical decisions on resuming and supporting service provision in the context of the COVID-19 pandemic and beyond. The survey complemented work with our partners the Health and Social Care Alliance Scotland (The ALLIANCE) especially its 'People at the Centre' engagement programme. This programme engaged widely with people in Scotland to ensure a person-centred focus from the outset on efforts to remobilise, recover and redesign services.

Gary McGrow, Social Researcher at Healtcare Improvement Scotland – Community Engagement, will present on some of the key results from the survey, including:

  • Panel members' health and social care experiences since the start of the COVID-19 pandemic in March 2020
  • Experience of, and opinions on Virtual Visiting
  • Community support during the pandemic
  • Panel members' priorities for health and social care services in future, and what matters to them about health and social care.

Georgina Charlton, Integration Support Development Officer at The ALLIANCE, presents key findings from the People at the Centre programme of engagement which captured the health and wellbeing experience of the COVID-19 pandemic.

The ALLIANCE's People at the Centre programme (PatC) engaged with people across Scotland to capture the lived health and wellbeing experience of the COVID-19 pandemic in order to help inform the work of the Mobilisation Recovery Group (MRG) in the re-mobilisation of health and care services. The programme, in collaboration with delivery partners including Healthcare Improvement Scotland – Community Engagement, engaged with over 1,000 people across Scotland's 32 Local Authority areas between September and December 2020.

Last Updated: 18 March 2021