Gathering views and experience of maternity and neonatal services
In October 2015 the Scottish Government asked us to develop and deliver a programme of public engagement across all NHS board areas.
The purpose was to gather views from people who had used maternity and neonatal services in the last four years to inform a National Review of Maternity and Neonatal Services in Scotland. The National Review aimed to examine choice, quality and safety of maternity and neonatal services in light of current evidence and best practice.
Between November 2015 and February 2016 we engaged with a total of 581 people (105 of whom had experience of using both maternity and neonatal services) through a variety of methods, including:
- focus group discussions (379 people)
- one-to-one discussions with people who were unable to attend a group session, either by telephone or face-to-face discussion (79), and
- completed questionnaires from individuals (123).
We summarised what people told us in this report.
File type: pdf
File size: 1 MB
Publication date: January 2017
Feedback from our focus group discussions, individual interviews and questionnaires was incorporated into the national review, entitled The Best Start: A Five-Year Forward Plan for Maternity and Neonatal Care in Scotland, which was published by the Scottish Government on 20 January 2017.