Engaging with communities and groups

Engaging with communities and groups

When planning any engagement activity, it is vital to consider the needs of the people and communities. What barriers may a particular community face, and how can you overcome them?

A robust planning process should include the question: "who should be involved?" Engagement with the general public should always follow good practice principles such as those set out in the National Standards for Community Engagement.

If you are engaging with a particular community or demographic, additional work should be done to understand people's needs and preferences, as well as factors which may make it more difficult for them to participate effectively. The information below can help you to consider relevant issues.

Have we missed anything?

We have involved individuals and communities in writing these guides, but new resources, tips and information often become available. Please get in touch and let us know about anything we may have missed. You can also use the Feedback form at the bottom of each page.

Faith and belief groups

Faith and belief are closely linked to people's cultural or racial identity. It is important to consider the views of people of different faiths (and none) when planning health and care services.

Faith and belief groups Faith and belief groups

Refugees and asylum seekers

Refugees have been displaced from their homes. They have a wide range of backgrounds, cultures and reasons for seeking refuge. Language and experience of previous trauma can be barriers to engagement.

Refugees and asylum seekers Refugees and asylum seekers