Voices Scotland Training

Voices Scotland Training

Voices Scotland is a free and flexible workshop that supports individuals and groups to explore health and social care issues that are important to them.

Originally developed by Chest Heart & Stroke Scotland (CHSS), the training can be delivered online by our team and can be tailored to suit the needs of your group.

Attendees can expect to learn more about: ​

  • how the NHS is structured​
  • working with professionals to drive change​
  • benefits and barriers to public involvement in the health and social care​
  • using your personal experiences to shape improvement​
  • communicating effectively to influence change​
  • support and resources available to communities
  • making a positive case for change

Find out more about the different sections of Voices Scotland training below.

The sessions can be delivered locally to you or online as a single workshop or a series of sessions. We can adapt the content to fit with the needs of your group. For example, we have tailored the training for secondary school pupils. Our making a case for change template has been used to create an organisation's operational plan.

If you would like us to deliver a Voices Scotland Workshop for your organisation or group, or you would like further information about the workshop, then please complete this form.

Emotional touchpoints

Emotional touchpoints are a powerful way of helping people share their experiences to enable a greater focus on what matters to them.

Emotional touchpoints Emotional touchpoints

Effective public involvement

Exploring the importance and relevance of public involvement in health and social care services.

Effective public involvement Effective public involvement

Structure of the NHS

Breaking down the different parts that make up health and social care services in Scotland.

Structure of the NHS Structure of the NHS

Working effectively together

Exploring the things that can get in the way of working together and how we can overcome them.

Working effectively together Working effectively together

Communicating effectively together

The importance of how we communicate what matters to us.

Communicating effectively together Communicating effectively together

Making a case for change

Drawing on experiences and what has been discussed in previous sessions, it's time to construct a case for improvement.

Making a case for change Making a case for change
Last Updated: 26 February 2024