It is the role of the NHS Scotland Volunteering Programme to support and encourage continuous improvement in volunteering practice. With this in mind, we’ve created a new resource ‘NHS Scotland Volunteering – Exploring Best Practice’ which offers information, advice and practical support right across the volunteer management process. The resource is intended to support:

• Staff who may be new to volunteering within NHSScotland as they begin to navigate their way through the complex world of volunteer management, and
• Staff who are experienced in volunteer management but may be reviewing their own processes and practices for improvement purposes. 

It can be used as a reference guide to assist in planning daily work, to support the development of new volunteering services and help identify opportunities to improve existing services.

The NHS Scotland Volunteering Programme team would like to extend their sincere thanks to everyone who contributed to the development of the resource.