Building readiness for change
How ready are your organisation and your partners for adopting service design?
Readiness for change refers to a shared commitment and belief in the capability to implement a change. Research has shown that when ‘readiness for change’ is high, the change is likely to be more effective. (Weiner, B.J. A theory of organizational readiness for change. Implementation Sci 4, 67 (2009). https://doi.org/10.1186/1748-5908-4-67)
Resources to support assessing and building readiness for change
| Resource | Source |
What is it and what is it for? |
|---|---|---|
|
The Scottish Approach to Service Design: How to design services for and with users |
Scottish Government |
Provides an overview of the Scottish Approach to Service Design. Includes a maturity matrix which you can use to identify areas for action. |
|
NHS Education for Scotland |
Requires a TURAS Login: Learning site which provides an introduction to the approach. You can use these resources to develop awareness. |
|
|
Beyond Sticky Notes |
Explore the mindsets – ways of being and thinking – that you bring with this reflective resource | |
|
NHS Education for Scotland |
Offers development programmes, events, coaching and mentoring for change-focused leadership. |