Guidance and Publications

Guidance and Publications

These publications provide information, guidance and good practice for people who manage volunteers within the NHS in Scotland.

Our Volunteers Managers Network also provides an opportunity for peer support, information and idea sharing. 

COVID-19 risk assessment framework

A framework to allow staff who manage NHS volunteers to consider the risks of bringing back volunteers who had been 'stood down' during the pandemic.

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Remobilisation of Volunteering in NHS Scotland (COVID-19)

Recommendations and guidance to support NHS boards in the remobilisation of volunteering in NHS Scotland.

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Involving volunteers in the COVID-19 vaccination programme

Guidance and information for staff who may be involved in the management and supervision of volunteers as part of the COVID-19 vaccination programme.

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FAQ National Volunteer Coordination Hub - COVID-19

Frequently asked questions on how the Hub can support in the deployment of volunteers for the COVID-19 vaccination programme, community and schools testing.

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Impact of volunteer involvement in flu vaccination clinics

Key findings on the impact of volunteer involvement in flu vaccination clinics

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Volunteering Programme Evaluation

Key findings from an evaluation of Volunteering in NHS Scotland Programme, including its response to the COVID-19 pandemic

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Developing Volunteering Toolkit

This toolkit will support staff to involve colleagues in short and tailored engagement sessions to explore and understand the role of volunteering.

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Volunteer Management in NHSScotland

A 2016 survey of volunteer managers evaluated the current position of volunteering and identified some recommendations

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Volunteering in Integration Authorities

Research found that strategic direction for volunteering lies with health boards and local councils rather than integration authorities, but that chief officers are willing to access support.

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Non-Exec Support for Volunteering

A guide to help non-executive NHS Board members to raise awareness of the contribution volunteers make within their organisation

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Evaluation of the Programme

A review of the Volunteering in NHSScotland Programme which between October 2011 and December 2014.

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Engaging Young Volunteers

A guide to the contribution of young volunteers and how NHS boards can support them

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Volunteering Handbook

A handbook to support NHS boards to develop their volunteering programmes

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Communications Framework

A detailed analysis of the stakeholders affected by the Volunteering in NHSScotland Programme with the key messages to be communicated to each.

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Needs Analysis Report

Findings from a needs analysis carried out in 2012, which outlines the development needs of staff in NHS Boards who manage volunteers and makes recommendations about future support.

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Reimbursing Expenses for Volunteers

Scottish Government guidance on 'out of pocket' expenses for volunteers involved directly with the NHS in Scotland

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Staff Induction

Guidance to help NHS Boards consider how to incorporate information about how they work with volunteers into staff induction programmes

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Volunteer Induction

Guidance on developing appropriate induction programmes for new volunteers

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Employer Supported Volunteering

Guidance to help NHS Boards to consider what actions they could take as employers in order to support volunteering.

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Achieving Inclusive Volunteering

Some practical actions which frontline staff could take in order to make volunteering in NHSScotland more inclusive.

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