The Participation Toolkit suggests a range of tools, guidance and resources which can be useful for planning community engagement.
This is not an exhaustive list, but includes some well-known methods which are tried and tested, as well as some more recently-developed techniques.
Not sure where to start? Our step-by-step guide to engaging asks a series of questions to help you plan your engagement activity.
Use the filter buttons to help you to choose a method that meets your needs.
After Action Reviews
A facilitated discussion about an activity or project that allows the participants to review what happened, track progress, and capture lessons for the future.Find out more
A simple and low cost way for service users to write down and post their thoughts and/or feedback.Find out more
Displays and exhibitions
Provide information to people in a public space, with some opportunities for people to share their views.Find out more
A quick and informal way for people to give feedback on, or prioritise, a range of options using sticky dots.Find out more
People give their views on an issue using electronic means to cast and count votes. It can be useful during events and conferences as part of the wider participation process.Find out more
Online communities within Facebook’s platform which users can join and where participation is encouraged. Groups are built around common interests or goals and may be closed or open.Find out more
Use of words, symbols and pictures to facilitate and record a conversation or process.Find out more
Head, heart, bag and bin
An informal and user friendly method of gathering feedback on a topic, event, project or training.Find out more
Gather qualitative information about people's experience of using services in order to help shape service improvements.Find out more
Presentations and talking to groups
Talking directly to people in their own setting is a good way of getting information across and building an ongoing relationship.Find out more
A picture of a person's 'journey' through a particular health or social care service which can help to understand the experience of care from a user perspective.Find out more